HIPAA Compliance Statement

Last Updated: 2025

Rhue Road is committed to maintaining the privacy and security of all Protected Health Information (“PHI”) entrusted to us. As a medical billing and healthcare administration provider, we operate as a Business Associate under the Health Insurance Portability and Accountability Act (“HIPAA”). We follow all applicable federal and state regulations governing the use, disclosure, and safeguarding of PHI.

How We Protect Patient Information

Rhue Road uses administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of PHI, including:

HIPAA-compliant billing, clearinghouse, and practice-management systems
Secure electronic communication where applicable
Minimum-necessary standards for accessing patient information
Business Associate Agreements with all contracted providers
Secure handling of claims, ERAs/EOBs, authorizations, and documentation
Appropriate storage, retention, and disposal of PHI
Ongoing review of internal processes to maintain compliance

Use & Disclosure of PHI

We only use or disclose PHI for authorized healthcare operations, including:

Medical billing and claims submission
Insurance verification
Credentialing assistance
Payment posting
Appeals and corrections
Authorized communication with payers or providers

Rhue Road does not sell, use, or disclose PHI for marketing or any purpose not permitted by HIPAA.

Provider Responsibilities

All providers who engage Rhue Road must maintain HIPAA compliance as Covered Entities and sign a Business Associate Agreement (BAA) as part of onboarding.

Questions

For questions regarding this HIPAA statement or our privacy practices, please contact:

Rhue Road
info@rhuerd.com
Brooklyn, NY