PRIVACY POLICY

Last Updated: 2025

Rhue Road (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, rhueroad.com, or communicate with us regarding our medical billing and healthcare administrative services.

By accessing our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Information You Provide Directly

We may collect information you choose to share with us, such as:

Name
Email address
Phone number
Information submitted through contact forms
Business details when inquiring about our services

1.2. Automatically Collected Information

Squarespace may automatically collect non-identifying information such as:

IP address
Browser and device type
Pages visited
General site usage data

This helps us maintain and improve website performance.

1.3. Protected Health Information (PHI)

Rhue Road does not collect or request PHI through this website.

PHI is only exchanged:

Through secure, HIPAA-compliant systems
As part of contracted billing or administrative services
Under a signed Business Associate Agreement (BAA)

2. How We Use Your Information

We may use non-PHI information to:

Respond to inquiries
Provide information about our services
Maintain website security
Improve the website experience

We do not sell or share your information for marketing purposes.

3. How We Protect Your Information

We maintain administrative, technical, and physical safeguards to protect any information collected through this website. These safeguards include secure systems, limited access controls, and industry-standard data-security practices.

Rhue Road also maintains cyber liability insurance as part of our overall coverage. This supports our commitment to safeguarding electronic information and responding appropriately to cybersecurity risks.

For any PHI processed during billing or healthcare administrative services, Rhue Road follows all HIPAA-required safeguards as described in our HIPAA Compliance Statement. PHI is only exchanged through secure, HIPAA-compliant platforms.

4. Sharing of Information

We may share limited information only in the following situations:

4.1. Service Providers

We may use third-party vendors for:

Website hosting
Email delivery
Scheduling/communication
Website analytics

These vendors are permitted to access information only as necessary to perform their services.

4.2. Legal Requirements

We may disclose information if required by law, court order, or government request.

4.3. Professional Services

PHI is never collected or transmitted through this website.
PHI is only handled through secure, HIPAA-compliant systems under separate agreements.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to decline cookies if preferred.

6. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rhue Road
info@rhuerd.com
Brooklyn, NY